How We Work

Here’s what is unique about our programs:

• The amount of time we spend and truly being there for you as a part of family
• Small connected team of well qualified & experienced dietitians & nutritionists
• We educate you about the food, and how small changes can result in long-term health benefits
• Programs where you don’t feel like being on a ‘diet’
• Focus on nutrition as a sustainable lifestyle change, not just calorie counting!
• Non-restrictive diet & lifestyle plans
• Most convenient way to interact, follow plans and track progress – via app chat, email and scheduled calls

Self-discipline, commitment, trust on your mentor and a little bit of patience. If you lack any of these, our programs may not be a good fit for you.

First of all, do not think of it as if you are dieting. We are against dieting. ‘Dieting’ is when you are deprived of certain foods and you restrict your calorie intake so much that you lose weight. This results in other side effects to your body including hair loss, body weakness and general fatigue. We believe in healthy eating. Our diet plans are designed to assist you integrate healthy eating in your lifestyle. You do not have to restrict yourself too much and you do not have to starve yourself.

Importance is given to local and traditional food. All diet plans are long term sustainable. While calories are important, we do not count them every time as this isn’t something you can do all your life. We will also teach you portion control so you don’t keep measuring food on a kitchen scale.

Here’s the kind of diet plan we will create:

• 100% customized diet plans; no pre-defined or fixed diets
• Homely and traditional food; no crash dieting
• Only real food; no pills or supplements
• Long-term sustainable diets
• Learn portion control. No need for kitchen scale.

A body can safely lose a few kilos and inches in a month, however weight loss is multi-factorial and results vary from person to person. It depends on your diet, medical history, activity level, stress levels, water intake, sleep patterns, mental health, mindset, belief and the trust level, just to name a few.

The weight will not bounce back as long as you remain self-disciplined. The diet plans that we design are not short-term diets that you follow for temporary results. Instead, it is a combination of diet and lifestyle plan, where we prescribe food which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change. Make sure you set realistic goals before you embark on this journey with us.

No! Spot reduction is a myth. This means that one cannot target a certain part of the body and lose fat there only. While exercise can certainly help in toning specific body parts, your body loses fat proportionately from wherever the fat deposits are.

We measure results on the pretext of how you are feeling. For example:

• How are the energy levels?
• Are you feeling light?
• Has the stamina or performance increased?
• Are health parameters coming back in range?
• Is immunity building up?

This is not to say that weight loss will not occur. It will, but we need to understand that weight loss is a by-product of healthy eating and lifestyle. So we don’t go just by the numbers on the weighing scale as it can easily demotivate you. A classic example is that when you lose fat, in most cases, you gain muscle mass at the same time (which is a good thing), but the weighing scale will not go down, and hence that number is not that important.

For in-clinic visits, we perform body composition analysis to keep track of progress. For online consultations, you can get that done from any nearby fitness centre or gym, although it is not necessary.

Each week we will have a scheduled session (telephonic/visit) where we will discuss your feedback, results, difficulties, and ONLY then create your diet plan for the following week.

No, because we don’t have one. All diet plans are personalized and customized as per individual eating habits, medical history, body analysis and lifestyle. We do not sell pre-defined or fixed diet plans, therefore we are unable to provide any sample.

However, here’s the kind of diet plan we will create:

• 100% customized diet plans; no pre-defined or fixed diets
• Homely and traditional food; no crash dieting
• Only real food; no pills or supplements
• Long-term sustainable diets
• Learn portion control. No need for kitchen scale.

Weekly diet plans are prescribed ONLY after a consultation/feedback call. Diet plan is easily accessible via email and is also shared in a format that works for you. Your dietitian will walk you through the plan on your scheduled calls.

Note: Due to legal and compliance reasons, WhatsApp cannot be used to share diet plans.

Dear friend, we are not selling a product. It is something you have to guarantee yourself that you will be committed and self-disciplined throughout your journey with us.

We DO NOT guarantee 5, 10 or 20 kilo weight loss programs. A body can safely lose a few kilos and inches in a month, however weight loss is multi-factorial and results vary from person to person. It depends on your diet, medical history, activity level, stress levels, water intake, sleep patterns, mental health, mindset, belief and the trust level, just to name a few.

The weight will not bounce back as long as you remain self-disciplined. The diet plans that we design are not short-term diets that you follow for temporary results. Instead, it is a combination of diet and lifestyle plan, where we prescribe food which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change. Make sure you set realistic goals before you embark on this journey with us.

Diet plays a very important role, however, how well you are managing all of the pillars of lifestyle will dictate your results.

5 lifestyle pillars:

• Diet
• Exercise
• Water
• Sleep
• Stress

You will get guidance during your sessions on how to manage these properly.

Few other things:

• Be positive
• Be patient
• Trust your dietitian/mentor
• Ask questions/logic but refrain from challenging us with your Google skills

You can always be in touch with your assigned dietitian. App chat and email are preferred modes of communication, but you can also call your dietitian directly if required.

Dietitian availability: 9:30am to 6:00pm (Mon–Sat) IST

Extended general support: 9:30am to 8:00pm (Mon–Sat) IST

No, change of package from Standard to Exclusive, or vice-versa is not possible. Make a wise decision at the beginning or reach out to us for help at +91 94627 96960.

Call us on +91 94627 96960 and request to speak to our counselor.
(9:30am to 6:00pm Mon–Sat, IST)

Our programs are non-transferable.

If, for a medical or other urgent reason, you are not able to continue the program, we may be able to approve the transfer request provided you can present relevant evidence. Note that if approved, a standard transfer fee will be applicable.

We do not encourage breaks as they hinder the flow of diet and lifestyle changes that we recommend. Moreover, lifestyle changes are about integrating those into your life regardless of what you are up to.

Vacations, family functions, travelling or not feeling well should not become a factor to stop eating healthy. Though if for some other emergent reason, you need to pause your program, please get in touch with us.

If the hold is approved, you are entitled to have a maximum of 3 weeks break in 6 month program, and 6 weeks break in 12 month program. Hold/Pause facility is not applicable to 1 or 3 month programs.

Once you have paid for a program, the No Refund policy applies. Due to the nature of services involved, no refund is provided, under any circumstances.

The Dietary Doctor reserves the right to cancel anyone’s Program (with or without any refund) for:

• Using aggressive, disturbing, abusive or foul language towards any team member of The Dietary Doctor (Dietitian, administrative staff etc).

• You are consulting with qualified dietitians and clinic nutritionists. Though we would provide you with diet & nutrition advice after bodily analysis and a health assessment, it in no manner replaces or substitutes for the services of a physician or a doctor.
• We are providing you with an opportunity to turn around your life. This effort involves the investment of our time, and as a wise person once said, ‘Time is money’. We would be charging you for our expertise in the field, and expect you to respect it. We are not indebted to you in any way for the money you pay us, neither can it be used to take advantage of us in any way.
• The time and effort we both put in is beneficial only if we are sincere to each other. While we are committed to putting our best foot forward in whatever we do, we expect the same from you. We would encourage you to set a high bar in commitment, honesty, respect and patience for yourself before embarking on this journey and keep at it throughout.
• We aim at changing your lifestyle. It is a process which is going to take time and some effort from your side. Kindly do not expect some quick fix in treating Thyroid, PCOD/S or Diabetes, as it would be unrealistic. Lifestyle changes are about changing habits, hence do not expect miracles in a week’s or a month’s time. Diseases may or may not get fully cured but can absolutely be managed with diet & lifestyle modifications as we focus on root cause rather than symptoms.
• We encourage you on asking questions to understand the logic behind everything being done and suggested. Our every recommendation has a valid reason, and we would be happy to share our knowledge with you. But please keep it restricted to that only. Challenging us to satisfy ego would only hamper the respectful and trustworthy relationship required between us and you for this effort to work.
• We believe on improving your health and heal your inner self through natural course, but if need be, we might recommend some dietary supplements. It is completely your choice whether or not to take those supplements, or whether you’d like to consult your physician before doing so. You are in no way bound to take them.
• You commit to take responsibility for your own actions and understand that the dietitians can only guide and cannot control what you consume vs what was prescribed.
• We DO NOT guarantee 5, 10 or 20 kilo weight loss programs. Your body can safely lose 2–3 kilos/inches in a month, and the fat you lose with us will not bounce back as long as you remain self-disciplined. Our diet plans are not short-term diet plans that you follow for temporary results. Instead, the food prescribed is which you can sustain for lifelong, and hence get permanent outcomes resulting in a lifestyle change.
• Payments: You agree to make full payment at the start of the program.
• Upgrades: A program once enrolled in, can ONLY be upgraded within the first week from the start date. Downgrades are not allowed.
• Transfers: Our programs are non-transferable. If, for a medical or other urgent reason, you are not able to continue the program, we may be able to approve the transfer request provided you can present relevant evidence. Note that if approved, a standard transfer fee will be applicable.
• We do not encourage breaks as they hinder the flow of diet and lifestyle changes that we recommend. If the hold is approved, you are entitled to have a maximum of 3 weeks break in 6 month program, and 6 weeks break in 12 month program. Hold/Pause facility is not applicable to 1 or 3 month programs.
• Missed appointments: If you miss your appointment and do not notify us, it is your responsibility to reach out to us and reschedule your next appointment.
• Refund Policy: Once you have paid for a program, the No Refund policy applies. Due to the nature of services involved, no refund is provided, under any circumstances.
• The Dietary Doctor reserves the right to cancel anyone’s Program (with or without any refund) for: Using aggressive, disturbing, abusive or foul language towards any team member of The Dietary Doctor.